I came to Mac Flats through a recommendation and have come to rely on them for tenant finding for my properties in a variety of locations. Their prompt friendly service is a real asset in running my business. Their knowledge and understanding of the letting market has helped me avoid potential loss making situations. They are up to date with the regulations governing the letting industry and always ready to give advice.
Mac Flats have been managing our flat for over 7 years now. We are always impressed by the quick, efficient and friendly service given. We have received good advice about how to best rent our flat and how to improve it and the staff is always at the end of a phone call or email to answer any questions. They are skilled in dealing with all the logistics of renting a flat out in a timely and diplomatic manner with all concerned. For example, when tenants moved out of our flat (twice so far), Mac Flats were very organised in sorting things out and getting new tenants in. We would definitely recommend Mac Flats as a letting agent.
We have five properties managed by Mac Flats and have always been very satisfied with their prompt, caring and efficient service. They have a good relationship with our tenants and as we live some 100 miles away from Glasgow and our properties, we are totally dependent on their management, which has worked well for us.